FAQs

How can I contact Glow Auar?

You can use our contact page and our customer service team will be happy to help you with whatever you need!

Do you ship worldwide?

No. Unfortunately, for now we only ship in the United Arab Emirates.


Where do you ship from?

We ship from the United Arab Emirates.


Can I change or cancel my order?

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.



What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, Apple Pay and Google Pay) payments.


When will my order be processed?

All orders are handled and shipped out from our warehouse. Orders in the UAE will get delivered within 2 to 4 days after order confirmation.



How long will it take to receive my order?

2 to 4 days.